Enterprise grade multi-vendor Ecommerce Platform Specification

Send Notification to merchants or customers for system events, like new orders, payment complete etc.
Generation of system reports
Email Alerts

Admin or operations team will create the product with images and description.
- Ex. Yamaha R15
Admin will create variants for a specific product if needed. Like Yamaha R15 may have two variants, Indian and Indonisian.
- Ex. Yamaha Indian R15 yellow
Admin will create attributes when creating a product.
- Attributes are keywords for what products are described for.
- Like Samsung Galaxy note 10 was added as a product. To help customer see the specification properly, we may some something like this in description
  - Processor: 5ghz
  - Ram: 3gb
  - Body: Aluminium
Creation and approval of shops needs to be done by admin
- Create a shop on behalf of a shop owner
- Approve a shop verifying information provided by the shop owner.
Create Campaigns
- Admin may create a campaign for a specific period.
- To enlist products for that campaign, sellers need to update their stock information and select that campaign.
- All of the discount product prices will be calculated by the discount percentage configured with enlisted stock or specific campaign.
Add announcements/blogpost in the admin panel. Not a newsfeed just plain blog.
Issues/Complains Management
- Reply an open ticket
- Resolve or Close the ticket

Marchant will add Stock for a product, not create products every time.
- If a product is available on system, marchant will add stock by selecting that product.
- If not available, merchants will have an option to create a product and add stock for it. Though it won’t be immediately available on the system. An admin needs to approve it.
- During enlisting a product marchant will,
  - Select a campaign if available
  - Mention discount (in percentage) for that stock. Price will be calculated automatically
Track orders for their shop.
- Filter by order status
See billing history
- pending bills from company
- already paid bills
Marchant can see their own stock, both enlisted stock and pending stock/product
- By pending products we mean products that are added by marchant and haven’t been approved yet.
See issues for own shop.
See notifications from system
Create coupons with validity.
Change order status with note (Shipped)

Search products
- Location wise
View shops based on their own location.
Purchase product from selected shop
- User can only purchase products from one shop for a single order
Add products to favorites.
Order Management
- View orders, filter by status.
- Track an order.
- Create a complaint/ticket for an order
- Cancel order before confirmed.
Notifications
- View notifications sent from system
Payments
- View payment history
- Customer can pay with cash on delivery or a payment method
  - Payment gateway integration (Need to specify clearly about the gateway and api on the forehand)
Account Information
- View & Update
Customers can directly chat with the shop owner.

We might miss something here, please improve this document accordingly.

The Requirement to complete the whole project is infinite. This type of project never ends.
What time can be predicted, is to develop the minimum viable product (MVP). So that it can be launched in the market for first release.
Let’s consider the deadline for this project is 6 months.

Team size depends on time provided for the development of Minimum viable product (MVP).

Considering a deadline for 6 months for the development of a minimum viable product.

Product Development Cost
- Estimated cost for multi-vendor ecommerce: >= 10 lacs BDT depending on further requirements.
- Buy & Sell (Not yet defined)
- Rental (Not yet defined)
- Services/Online Job platform (Not yet defined)
Recurring Costs
- Server
  - Dev, Staging & Production Server
  - ELK Custer ( multiple no of servers )
  - Other Cluster ( few servers for technologies like RabbitMQ, Reddis etc.
  - Depends on specifications needed but predicted is,
    - at least &100 – $1000/month initially depending on no of users and visitors on the system.
- Maintenance & Feature improvements
  - Totally depends on further requirements
  - Allocated budget.
  - One suggestion is, in this stage it’s a good idea to hire a technology team as the development will never end.